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Located in Queens Village, Windsor Park Rehabilitation and Nursing Center is a nursing home and rehabilitation center. If your loved one needs some extra care or can no longer live independently, you might be considering Windsor Park as an option. But before you make any decision about a nursing home, you should look into its history of citations.
Compared to many other nursing homes in New York State, Windsor Park Rehabilitation and Nursing Center has a relatively clean record. That being said, it has recently received several “F” grade citations for not honoring resident rights, separating residents, and the use of physical restraints when not necessary. If you believe that your family member was harmed while residing at Windsor Park, our New York nursing home abuse lawyers can help you get justice.
At the Law Offices of Thomas L. Gallivan, we are dedicated to helping our clients get the best possible outcome for their case. We handle a full range of nursing home abuse and neglect cases throughout New York, including cases involving pressure ulcers, physical and sexual abuse, medication errors, and malnutrition and dehydration. Reach out to our law firm today to talk to a New York nursing home abuse and neglect attorney.
Windsor Park Rehabilitation and Nursing Center Citations
The New York Department of Health performs inspections and responds to complaints for nursing homes across the state. While it has not pursued any enforcement actions against Windsor Park Rehabilitation and Nursing Center in the past 10 years, it has both responded to complaints and issued citations for various violations.
According to the Department of Health, Windsor Park Rehabilitation and Nursing Center received 11 complaints between 2021 and 2025. This works out to 16.2 complaints per 100 occupied beds in the facility, which is far lower than the statewide average of 53.2 complaints per 100 occupied beds. 45% of the complaints were incidents reported by the facility. These complaints resulted in 0 citations.
However, in the same time frame, the Department of Health issued a total of 15 citations after inspections. This includes 9 standard health citations and 6 life safety code citations. 5 of these 15 citations were related to actual harm or immediate jeopardy to patients.
These citations did involve more severe violations, including:
- Failure to honor residents’ rights to a dignified existence, self-determination, and to exercise his or her rights
- Failure to honor residents’ rights through support of residents’ choices
- Failure to honor residents’ right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental treatment, and to formulate an advance care directive
- Failure to protect each resident from separation from other residents, their room, or confinement to their room
- Failure to ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Winsor Park Rehabilitation and Nursing Center also had numerous citations for infection prevention and control, a safe/clean/comfortable environment, unnecessary psychotropic medications, and abuse and neglect.
While Windsor Park has had fewer citations than many of its peer nursing homes – and no enforcement actions in the past decade – that does not mean that all residents are safe and well cared for in the facility. Nursing home abuse and neglect is sadly common and can take many forms. If your loved one is in a skilled nursing facility or nursing home, frequent check-ins are an important way to protect them from potential abuse and neglect.
You Can File a Lawsuit for Abuse and Neglect at Windsor Park Rehabilitation and Nursing Center
Although Windsor Park Rehabilitation and Nursing Center has fewer violations compared to many other nursing homes in New York, that does not mean much if your loved one is hurt or becomes ill at this facility. As an initial matter, if your family member becomes ill or is injured while at Windsor Park, you should seek medical attention for them. You may also consider searching for a different nursing home if you are concerned about the quality of care that they are receiving.
Next, file a complaint with the Department of Health, Division of Nursing Home and ICF/IID Surveillance. This state agency is responsible for inspections, responding to complaints, and filing enforcement actions related to violations of federal and state nursing home laws. If the complaint is validated, it could lead to enforcement action. It may also be important evidence in a nursing home abuse and neglect lawsuit.
Nursing home abuse and neglect lawsuits can be based on negligent (careless), intentional, or reckless conduct. For negligence cases, a nursing home can be held liable if it fails to meet the standard of care for the industry based on the specific needs of the patient or resident. For example, if your loved one is a fall risk and the nursing home doesn’t implement fall protection procedures, you could file a lawsuit against them for injuries suffered in a fall.
During a free initial consultation, our New York nursing home abuse and neglect lawyers will listen to your story and offer you legal advice on your rights and options. They will also give you a ballpark estimate of the value of your case. If you decide to hire our law firm, we will get to work immediately to build the strongest possible case for compensation.
Nursing homes often try to resolve complaints about abuse, neglect, and substandard care by chalking it up to the patient’s advanced age and/or health issues. Our attorneys perform a full investigation and work with experts to determine what actually happened. The bottom line is that nursing homes have a responsibility to protect their patients from harm. If they fail to do so, then they may be liable for any injuries that result.
Compensation in a nursing home abuse or neglect lawsuit may include money for medical expenses, future medical care, the cost of moving to a new facility, pain and suffering, diminished quality of life, emotional distress, and other losses. While we know that money can’t make your loved one whole again, it can go a long way towards ensuring that they get the care that they need throughout the rest of their life. It can also be a way to seek justice.
We handle all cases on a contingency fee basis. This means that you won’t pay anything up front and will only pay a fee if we recover money for you through a settlement or verdict at trial. If you have been mistreated at Windsor Park Rehabilitation and Nursing Center, contact our law firm for a free consultation.
Committed Legal Representation for Victims of Nursing Home Abuse and Neglect
Windsor Park Rehabilitation and Nursing Center has fewer violations and enforcement actions than many other nursing homes in New York, but that does not mean that the quality of care is always excellent. Residents can and still do suffer from abuse and neglect at Windsor Park. If that happens to you or your loved one, we are here to help.
At the Law Offices of Thomas L. Gallivan, we understand how difficult it can be to wrap your mind around a loved one being abused or neglected by the very facility that was supposed to take care of them. Our role is to help our clients through the process, working hard to get them the compensation that they deserve. To learn more or to schedule a free initial consultation with a New York nursing home abuse attorney, give us a call at 866-931-9015 or fill out our online contact form.
