Troy Center for Rehabilitation and Nursing received 52 citations for violations of public health code between 2018 and 2022, according to New York State Department of Health records accessed on September 16, 2022. The Troy nursing home’s citations resulted from a total of six surveys by state inspectors. The violations they describe include the following:
1. The nursing home did not adequately prevent medication errors. Section 483.45 of the Federal Code requires nursing homes to ensure that their medication error rates “are not 5 percent or greater.” An October 2021 citation found that Troy Center for Rehabilitation and Nursing failed to ensure such. The citation states specifically that the facility failed to adhere to providers’ orders in eight of 26 instances, resulting in an error rate of 30.77 percent. A plan of correction undertaken by the facility included the education of licensed nurses and an audit of medication passes.
2. The nursing home did not maintain sufficient nursing staff. Section 483.35 of the Federal Code requires nursing home facilities to employ “sufficient nursing staff with the appropriate competencies and skills sets” to care for residents. A February 2020 citation found that Troy Center for Rehabilitation and Nursing failed to ensure such. The citation specifically describes the facility’s failure to ensure minimum certified nursing assistant (CNA) staffing levels on 14 calendar days. The citation states further that the facility failed to ensure residents received incontinence care during the facility’s night shift, and to ensure the timely service of meals in four of the facility’s four dining areas. A plan of correction undertaken by the facility included the education of nursing staff and an initiative to “exhaust all efforts to ensure that minimum staffing levels for CNAs will be met.”
3. The nursing home did not adequately provide residents with a safe environment. Section 483.10 of the Federal Code states that nursing home residents have “a right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.” An October 2021 citation found that Troy Center for Rehabilitation and Nursing failed to ensure such. The citation specifically describes “door frames and baseboards [that] were not clean and in good repair” in two of two resident units. In a facility, the facility’s Director of Maintenance and the Environmental Services Manager said that the nursing home “would repaint the door frames and clean the baseboards in the resident rooms.” A plan of correction undertaken by the facility also included the completion of an environmental audit to ensure compliance.
The attorneys at the Law Offices of Thomas L. Gallivan, PLLC work diligently to protect the rights of nursing home residents. Please contact us to discuss in the event you have a potential case involving neglect or abuse.