Troy Center for Nursing and Rehabilitation has received 41 citations for violations of public health code between 2016 and 2020, according to New York State Department of Health records accessed on August 5, 2020. The facility also received fines totaling $34,000 in connection to findings that it violated health code provisions regarding quality of care, medication errors, and more. The Troy nursing home’s citations resulted from a total of four surveys by state inspectors. The deficiencies they describe include the following:
1. The nursing home did not adequately prevent infection. Section 483.80 of the Federal Code requires nursing homes to take steps to prevent the risk of disease via the maintenance of an infection control program. A February 2020 citation found that Troy Center for Nursing and Rehabilitation did not ensure such. The citation states specifically that the facility “did not ensure gloves were changed when contaminated, hand-washing was performed between glove changes and supplies were not removed from the resident’s room during a dressing change to an unstageable pressure ulcer.” The citation goes on to state that employees did not properly where face masks in resident areas, and that it did not ensure a resident was provided with medications that staff had not handled with bare hands. A plan of correction undertaken by the facility included the counseling of relevant staff on infection control protocols.
2. The nursing home did not adequately train employees about abuse, neglect, and exploitation. Section 483.95 of the Federal Code stipulates that nursing homes must provide training to staff on activities that ensure residents’ right to freedom from abuse, neglect, and exploitation. A March 2019 citation found that Troy Center for Nursing and Rehabilitation did not ensure such. The citation states specifically that the nursing home “did not ensure staff was provided education on factors related to dementia care.” It goes on to describe an in-service about aggressive residents, as well as other training modules, that included no information regarding dementia care. The Registered Nurse who provided those materials said in an interview that “they do not provide specific dementia care training, however information related to dementia care is included in other training modules.” In a separate interview, a social worker at the facility stated that “she has not received in-servicing on dementia care.”
3. The nursing home did not provide an adequate level of pressure ulcer care. Section 483.25 of the Federal Code requires nursing homes to provide a level of treatment and care that prevents residents from developing pressure ulcers unless unavoidable, and that promotes the healing of pressure ulcers in residents suffering from such. An October 2017 citation found that Troy Center for Nursing and Rehabilitation failed to ensure such for one resident. The citation states specifically that the facility “did not ensure ongoing monitoring of the decubitus ulcer was performed on a weekly basis, and that evaluations of the pressure ulcer was documented correctly and completely” for one resident. A plan of correction undertaken by the procedure included the education of a Licensed Practical Nurse on pressure ulcer staging procedure and policy.
The attorneys at the Law Offices of Thomas L. Gallivan, PLLC work diligently to protect the rights of nursing home residents. Please contact us to discuss in the event you have a potential case involving neglect or abuse.