Ontario Center for Rehabilitation and Healthcare has received 70 citations for violations of public health code between 2018 and 2022, according to records accessed on October 1, 2022. The Canandaigua nursing home facility’s citations resulted from a total of 10 surveys by state inspectors. The deficiencies they describe include the following:
1. The nursing home did not adequately protect residents from misappropriation and/or exploitation. Section 483.12 of the Federal Code stipulates that nursing home residents have “the right to be free from abuse, neglect, misappropriation of resident property, and exploitation.” An August 2021 citation found that Ontario Center for Rehabilitation and Healthcare failed to ensure such. The citation specifically describes the facility’s failure to “safeguard two wedding rings and dentures after [a] resident was transferred to the hospital.” Interviews with facility staff described the placement of the rings and dentures in the administrator’s office after the resident was discharged to the hospital; when the administrator returned from vacation, according to the citation, the items “were missing.” A plan of correction undertaken by the facility included the re-education of staff on misappropriation.
2. The nursing home did not provide an adequate level of pressure ulcer care. Section 483.25 of the Federal Code states that nursing homes must provide a level of treatment and care that prevents residents from developing pressure ulcers unless unavoidable, and that promotes the healing of pressure ulcers in residents suffering from them. A September 2018 citation found that Ontario Center for Rehabilitation and Healthcare failed to ensure such. The citation specifically describes the facility’s failure to maintain consistent documentation of a resident’s pressure ulcer; it additionally describes “the lack of complete and accurate treatment orders, the lack of following the treatment orders as prescribed, and a [device] that was not functioning adequately.” A plan of correction undertaken by the facility included the re-education of licensed nurses on wound care management and aseptic dressing changes.
3. The nursing home did not take adequate measures to prevent medication errors. Section 483.45 of the Federal Code requires nursing homes to keep residents free of significant medication errors. A September 2018 citation found that Ontario Center for Rehabilitation and Healthcare failed to ensure such. The citation specifically describes two residents whose insulin was not administered per their physician’s orders, a third resident whose antibiotic was not administered as ordered, and a fourth who had various medications that were not administered as ordered. A plan of correction undertaken by the facility included an audit of all resident medication administration records and treatment administration documentation for the previous 30 days.
The attorneys at the Law Offices of Thomas L. Gallivan, PLLC work diligently to protect the rights of nursing home residents. Please contact us to discuss in the event you have a potential case involving neglect or abuse.