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At a certain point, it may become necessary to seek skilled nursing care for yourself or for a loved one. If you live in Syracuse, you may have considered Bishop Rehabilitation and Nursing Center as an option. But how can you know if this facility is safe for your loved one?
Inspections conducted by the New York State Department of Health reveal a pattern of citations. A recent enforcement action reveals violations ranging from failure to treat and prevent pressure ulcers to failure to ensure that residents were able to self-administer medication safely. If your loved one has suffered abuse or neglect while at Bishop Rehabilitation and Nursing Center, our New York nursing home abuse lawyers can help you get justice.
At the Law Offices of Thomas L. Gallivan, we are fierce advocates for clients throughout New York who have been injured at nursing homes, in accidents, or due to medical malpractice. We handle all cases on a contingency fee basis, which means that you’ll never pay a fee unless we recover money for you. Reach out to our law firm today to talk to a New York nursing home abuse and neglect attorney.
A History of Serious Violations at Bishop Rehabilitation and Nursing Center
Located in Syracuse, Bishop Rehabilitation and Nursing Center offers both short and long-term skilled nursing care to residents and patients. While this nursing home has a glossy website, inspections by the New York State Department of Health reveal an entirely different picture. It is listed as one of the 428 nursing homes in New York with enforcement actions over the past decade.
Per the Department of Health, Bishop Rehabilitation and Nursing Center has received 374 complaints between 2015 and 2025. This works out to 92.6 complaints per 100 occupied beds in the facility. 49% of the complaints represent incidents reported by the facility itself.
These complaints resulted in 92 on-site inspections and 86 citations. The citation rate is 21.3 per 100 occupied beds.
Between 2021 and 2025, the Department of State issued 36 citations to this facility based on complaints. These complaint-related citations are further broken down into categories as follows:
- Administration: 2 citations
- Dietary Services: 7 citations
- Other Services: 4 citations
- Physical Environment: 8 citations
- Quality of Care: 10 citations
- Resident Rights: 5 citations
The Department of Health also issued 273 other citations to Bishop Rehabilitation and Nursing Center between 2021 and 2025. This includes:
- 155 standard health citations
- 118 life safety code citations
17 of these 273 citations were related to actual harm or immediate jeopardy to residents and patients.
The Department of Health has also taken a number of enforcement actions against Bishop Rehabilitation and Nursing Center over the past decade. Most recently, the facility was fined $72,000 in February 2025 for multiple deficiencies, including:
- Failure to ensure that residents were able to self-administer medication safely
- Failure to ensure that a physician was consulted and a resident’s representative was contacted when there was a significant change in the resident’s physical, mental, and psychosocial status (for 2 residents, with 1 resident being seriously injured and hospitalized with severe dehydration)
- Failure to ensure that services met standards of quality in 5 out of 5 areas (pressure ulcers, medication administration, respiratory care, activities of daily living, and laboratory testing notifications)
- Failure to ensure that a resident with pressure ulcers received necessary treatment and services to promote healing, prevent infection, and prevent new ulcers from developing for 4 residents, with 1 resident seriously injured with osteomyelitis
- Failure to ensure that pain management was provided to residents as prescribed, with 1 resident documented as having complained of uncontrolled pain
- Failure to provide medically-related social services, including a failure to include interventions for mental health diagnoses for 5 residents
- Failure to ensure that the ordering physician was notified promptly when laboratory results fell outside of clinical reference range for 3 residents, with 1 resident being severely injured and hospitalized for pneumonia and dehydration
- Failure to develop and implement policies and procedures to monitor the delivery of care to residents.
Several other enforcement actions resulted in fines of $14,000, $2,000, $2,000, and $10,000 against Bishop Rehabilitation and Nursing Center for similar infractions. This includes issues related to the care and prevention of pressure ulcers, keeping the facility free from fall hazards, honoring residents’ rights, protecting residents from abuse, not transferring or discharging residents without an adequate reason, providing appropriate treatment and care, and medication errors.
These complaints, citations, and enforcement actions reveal a pattern of behavior that raises serious questions about the quality of care provided at these facilities. If your loved one is currently at Bishop Rehabilitation and Nursing Center, checking in on them frequently may reduce the risk of them being subject to nursing home abuse or neglect.
What You Can Do If Your Loved One Was Injured at Bishop Rehabilitation and Nursing Center?
If your family member was abused or neglected while at Bishop Rehabilitation and Nursing Center, you should submit a complaint to the Department of Health, Division of Nursing Home and ICF/IID Surveillance. They are responsible for investigating allegations of abuse, neglect, and other forms of mistreatment throughout the state. If your complaint is substantiated, it may result in enforcement action.
You should also consult with a New York nursing home abuse attorney. If your loved one suffered an injury or developed an illness because of abuse or neglect while at Bishop, you could pursue a claim against the facility.
These cases are usually based on a theory of negligence or carelessness. In nursing home cases, negligence occurs when the facility fails to meet the standards for the industry based on the specific needs of the patient. Through a lawsuit, you can recover financial compensation for all of your injuries, including medical bills, future medical treatment, pain and suffering, reduced quality of life, and even the cost to move your loved one to a new facility.
As experienced nursing home abuse and neglect lawyers, we are skilled at investigating these cases. We won’t simply accept the explanation provided by the nursing home. Instead, we will dig into the facts to determine what exactly happened and whether the facility can be held liable for your losses.
In our investigation, we will request medical records, review staffing reports, analyze any photos and videos related to the incident, interview witnesses, and review Bishop Rehabilitation and Nursing Center’s policies and procedures. We will also analyze the facility’s complaint and enforcement records and consult with experts to determine if your loved one’s injury or illness was preventable.
While money can’t make your loved one whole again, it can provide a financial cushion that allows your family to move forward after abuse or neglect. If you have received substandard care at Bishop Rehabilitation and Nursing Center, contact our law firm for a free consultation.
Help for Victims of Nursing Home Abuse and Neglect
Bishop Rehabilitation and Nursing Center may strive to provide excellent care to residents, but the reality is that they often fall short. Whether due to staffing shortages, inadequate training, or basic malfeasance, there have been too many incidents where a patient or resident has suffered due to this facility’s abuse or neglect.
At the Law Offices of Thomas L. Gallivan, we work hard to get justice for victims of nursing home abuse and neglect and their families. We treat each client with compassion and respect, advocating for their rights while pursuing full compensation. To learn more or to schedule a free initial consultation with a New York nursing home abuse attorney, give us a call at 866-931-9015 or fill out our online contact form.
